Your order is prepared exclusively for you and then sent on its way by our partner. Usually, your delivery arrives within 6 to 10 business days after shipping.

Please understand: In cases of exceptionally high demand or unforeseeable events such as delivery delays or strikes, it may occasionally take up to 16 business days for your package to arrive.

Regardless, your 14-day right of withdrawal naturally remains in effect – you can find all the details in our cancellation policy.

Just send us an email at support@thalbergundco.de or use the contact form on our website.

Our support team will then guide you step by step through the return process.

You can return a product for any reason within 14 days – guaranteed and without questions.

We do not charge a return fee.

The customer only bears the cost of the return label.

For all further details, we would like to refer to our right of withdrawal.

All lamps to be installed must be installed by a professional electrician.

We offer a wide selection of products and to ensure that we can offer you fair prices and stay true to our slogan "Present yourself with style – for little money," we source our fabrics and materials worldwide. Since each fabric can have different prices in various markets, we choose the most cost-effective sources.